David McDonald
Tech enthusiasm from down-under
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Recent posts
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How To Colour and Name Your Non-Production ServiceNow Instances
Are you developing in production without realising? Did you accidentally delete that production data, or load test data into your live instance? It's easy to forget which ServiceNow instance you are in. An easy solution is to uniquely theme and title your instances so admins and developers can clearly tell which instance they are in. Lets explore some options. -
Smarter ServiceNow CMDB Imports with CMDBTransformUtil
Don't re-invent the wheel with every CMDB transform map. ServiceNow already saves you time and effort by giving you this utility to harness the magic of the CMDB in your transform maps so you don't have to develop it yourself. -
ServiceNow Quick Reference - How Emails are Sent to Groups
A quick reference on how ServiceNow sends emails to groups, group members, managers, and group email addresses, and how different settings change how it works. -
How to recover a MID server after a failed upgrade
What happens a ServiceNow MID server tries to auto update itself but gets interrupted mid-upgrade and fails? You get a broken MID server that's missing half of its files, that's what. Here's how to recover a MID sever when the auto upgrade fails and it deletes its own files. -
ServiceNow Variable Tables Quick Reference
Variables in ServiceNow exist, but you normally can't see them. So where do they live? Here's a quick reference on where variables are stored in ServiceNOw and where to find them. -
How to do CRC checks in Arduino, ESP8266, and other chips
How do you know if you received that data correctly or whether your saved settings actually saved properly? By using a fast and easy CRC check, that's how! Here's a quick guide on performing CRC checks on data with your favourite microcontroller. -
How the user's status affects ServiceNow emails
A quick reference on how the user's status in ServiceNow affects emails being sent and received. -
How to give ServiceNow emails a custom "From" address
Add some professional branding to emails sent out from your ServiceNow instance by giving it an email sender address that matches your company. Here's a quick guide on how! -
How to use your own mailbox with ServiceNow
By default, ServiceNow gives each instance its own service-now.com mailbox for sending and receiving emails, but sometimes this doesn't fit requirements. Here's how to give a different mailbox for ServiceNow to work with emails. - View more posts...
About me
I'm David McDonald, an Australian with a taste for:
- Software development
- Electronic engineering
- The nerdy lifestyle
My career focus is in the ServiceNow platform, but I'm also interested in C#, web design, and C++ for programming Arduinos in my spare time.