David McDonald
Tech enthusiasm from down-under
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Recent posts
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How to find the services a CI supports
So you've got a CI in ServiceNow, but you have no idea what services it supports. If you reboot that server, who's going to angrily knock on your door? There's a few ways in ServiceNow to find out, let's have a look at them. -
What does subscribing to a CI do anyway?
I keep looking at the "Subscribe" button on the CI form thinking "what do you do anyway?". There's not a lot of documentation around what it does, so I reverse engineered it and here's what I found. -
DIY Datalogger For My Solar Panels - Part 2
The journey continues as I try to make a DIY my own data logger for my home's solar inverter. I haven't finished it, but I've made some big steps. -
How to handle a missing CI in ServiceNow
Let's say you're raising a new Incident and the "Configuration Item" field is mandatory, but the CI you need isn't in the CMDB. You can't proceed without it, so you're stuck. What do you do? I asked a few colleagues what strategies they recommend, here's what they said. -
DIY Image Generator AI Using Stable-Diffusion and Automatic1111
Let's host our own GenAI to generate images and unlock the creative side of your own computer. Turns out it's a lot easier than I thought it would be. -
5 Tips for Gaming in Linux
It's been a journey to start gaming on my Linux PC, sometimes it was easy, sometimes I spent hours try to get it to work. Here's 5 tips to get you gaming on Linux. -
Why I don't write articles on ServiceNow Community
Some people have asked why I didn't host my blog for free on the ServiceNow Community website. In a nutshell, I still use SN Community for forums and discussions, but I wanted to keep a hand in articles I write instead of fully handing it over. Here are my thoughts on it, what are your thoughts? -
Dave vs Linux - My thoughts after 1 month of Linux Mint
About a month ago, I switched my gaming PC's operating system from Windows 10 to Linux Mint. It's been a road with some speed bumps and lessons learned, but I'm still going to keep going. Here's some nuggets of wisdom that I'd like to share for anyone else looking to give Linux a try. -
How to Find the Update Set That Changed Something in ServiceNow
Have you wanted to find the update set something was changed in, but couldn't find it? A colleague has run into a problem where they've been asked to promote changes that someone has done for a catalog item, but they don't know the update set the changes were made in. Another colleague has run into a business rule that was changed, but they don't know the update set that it was changed in. Here's a quick guide on how to find the update set that changed something. - View more posts...
About me
I'm David McDonald, an Australian with a taste for:
- Software development
- Electronic engineering
- The nerdy lifestyle
My career focus is in the ServiceNow platform, but I'm also interested in C#, web design, and C++ for programming Arduinos in my spare time.