Product description text

Next Experience logo, hover to get the product description

You can change this text to give it some flair.

Next Experience logo, hover to get the product description, with custom text

To change the "Product Description".

  1. Navigate to "System Properties > Basic Configuration".
  2. Look for and update the "Page header caption" [glide.product.description] field.
  3. Click on "Save".

These changes are considered theming and will survive a clone over the instance.

Config page for configuring the product description

As of the Utah release in the Next Experience UI, ServiceNow recommends not changing the "Product description" [glide.product.description] and instead using Banner Announcements with "Non-dismissible" enabled so it's always there.

This change will not affect the Service Portal which uses its own configuration for the logo and product name.
Service Portal product name hover